House rules

Dear guests of Apartments.kg! Welcome. Please take a moment to read the rules — they keep the stay comfortable for everyone.

Booking

• For check-in before 20:00 a prepayment of 1,000 KGS is required.
• For check-in after 20:00 the full price of the stay is paid.
• The prepayment is not refunded if the booking is cancelled.

Documents and deposit

• Please show a passport or driving licence at check-in.
• A cash deposit can be left instead of a document.
• The document or deposit stays with us for the duration of the stay and is returned at check-out.

Smoking

• Smoking inside the apartments is not allowed. Exception: apartments with a balcony — on the balcony only.

Quiet hours

• Please respect the neighbours: avoid loud noise, especially from 22:00 to 10:00.

Parties

• Using the apartment for a noisy party leads to immediate eviction without a refund.

Property

• Please treat the property with care: do not move the furniture or take items out of the apartment.
• Damage fees: 1,000 KGS for stained bed linen; the cost of the damage for broken dishes, a lost or broken key.

Length of stay and extra hours

• A night is from 20:00 to 10:00. Each extra hour costs 200–400 KGS.
• A day booking with check-in between 11:00 and 14:00 lasts 24 hours. With check-in after 14:00, check-out is at 14:00 the next day.

Restrictions

• The apartment is for a couple or a family with children.
• Guests must be 18 or older.

We wish you a pleasant and comfortable stay!

Kind regards,
the Apartments.kg team

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